Escape room 12+
The Grand Portobello Hotel Heist
4.93
2 - 8 people60 minutesDifficult
Company Cluetopia - Ipswich Escape Rooms
Difficult
Not scary
Without actorsActors
EnglishGame language
About the escape room
You have been hired to steal one of the world’s most expensive diamonds. It is being held in The Grand Portobello Hotel’s high security vault. You must disable the alarm system, work your way through the building, and break into the safe inside the vault. The police are on their way, so you only have 60 minutes to complete your assignment or else you will be caught red handed!
AI
Brief assessment
Navigator AIA slick hotel-heist caper packed with smart, purposeful puzzles and a few cheeky surprises. Hosts keep the pace snappy and the set sells the fantasy—great for teams who want a proper challenge.
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Paid and Free Parking
Wifi
Wardrobe
AI Overview
AIPlayers rave about tightly designed, logical puzzles with zero fluff, and a story that moves cleanly from area to area. Game masters, especially Heather and Lily, get big praise for clear briefings and spot-on hinting. Difficulty is high but fair, and even pairs reported escaping with smart teamwork. A brief, non-scary live-actor moment at the start is mentioned and generally enjoyed.
WeaknessesNot many complaints surfaced. The difficulty can spike for newcomers, and the 60-minute timer adds pressure that may frustrate some teams. If you prefer a gentler intro room, this isn’t it.
StrengthsThoughtful, varied puzzle design where everything has a reason to exist. Strong hosting and helpful, well-timed hints. Immersive set and a fun, cohesive heist narrative.
SecurityBriefings are clear and the game feels well run from start to finish. One team noted parking was straightforward using details on the venue’s website.
Level of fearNot scary. There’s a quick live-actor cameo at the start, but it’s friendly and light, making it fine for teens and cautious players.
Actors' gameHosts like Heather and Lily are called out as enthusiastic, clear, and welcoming, with hints delivered only when needed. The live actor appears momentarily at the beginning and doesn’t interact in a frightening way.
Quality of riddlesPuzzles are fair, logical, and diverse, with great flow and teamwork moments. Reviewers note zero red herrings and clever mechanisms, including a lock type some hadn’t seen before. Challenge comes from thinking, not obscure leaps.
PlotA classic hotel heist: bypass alarms, move through the hotel, and crack the vault before the cops arrive. The opening beats even land a laugh, then the narrative drives you forward naturally.
Difficulty levelRated among the venue’s hardest and described as 5/5 difficulty, yet solvable with good communication. Best for experienced groups or confident beginners; works for pairs up to mid-sized teams.
Other escape rooms at this location
The Grand Portobello Hotel Heist2 - 8 people
Reviews